Last Sunday, we headed down to Richmond for my soon-to-be nieces birthday dinner.
The décor in Rock & Rose is FABULOUS, ornate chandeliers, fabulous paintings with one or two misplaced sequined decorations but all in all – amazing.
As we were a group of 11, our table wasn’t quite ready when we arrived so we took advantage and had a few cocktails at the bar. There is a great selection which you can see here!
Now I read a few reviews before we went and was eager to see if what I had read was true. Most of the reviews raved about the food and the décor however fell short on praise for the staff and I agree. This was a booking for a birthday party, there was no fuss made for a start (which I appreciate you cannot cater to every celebration) but you can however go the extra mile to make the birthday girl feel a bit special!
Our waitress, I believe, was quite new and whilst we have all been there, she wasn’t great. She gave us all copies of the party menu, we didn’t want to party menu, we wanted to order from the regular menu. We were told we couldn’t as we were over 8 pax to which we asked then why not just split the table in 2 for the bill and wouldn’t that solve that problem?! after much grumbling and back and forth we were told we could order from the main menu by which time the lamb (which originally caught our eye and hence the asking for different menu) was sold out!
Whilst the food came out quickly and was great, the filling up of wine and general ordering of drinks was very slow. On leaving, we decided to not pay the full £60.00 service charge (and quite rightly so), to which our waitress practically chased us out the door saying we hadn’t paid it!
I would go back if I were in a smaller party, but perhaps only to see the décor. It really is amazing!