A few weeks ago I wrote about the need for social media to be 24 hours. I have had some great comments on it and I think people are starting to wake up to the necessity of it. For those businesses whom do have someone monitoring activity on their social media feeds though, some of you are still missing a trick.
I am an event manager, every time I go to a new restaurant, hotel, or pretty much anywhere I will see if that company has any social media presence and if they do, I will send a “looking forward to dinner at x” or similar.
Now me, if I was managing that businesses Twitter account, I would give the restaurant manager a heads up. My picture is on my Twitter, I have told you I am coming in.. what could be easier? You could hazard a guess that I am going to Tweet after I have eaten there, hopefully give your businesses a glaring FREE plug.. so why aren’t businesses using it this way? Why aren’t they monitoring the people using social media coming into their businesses?
Now, in no way I am saying I deserve extra special treatment because of what I do but what I do think is that people like me are marketing your business for free! It is not costing you anything for me to tell my 2000+ followers what an amazing time I have had in your restaurant, and all I need in return is an extra smile!